Frequently Asked Questions
Helping you get the best service
Do You Offer Free Vacuums?
Yes! We offer 18 self-serve vacuum stations that are complementary with the purchase of any wash!
How Can I Redeem My Coupon?
If you have received a discount coupon, please stop into the office to redeem it with staff assistance.
Do You Recycle Your Water?
Yes! Our state-of-the-art equipment features a water reclaim system that recycles nearly 90% of the water used during each wash cycle, using less water per wash than a long shower or typical washing machine cycle.
Do you offer fundraising opportunities?
Yes! Carlo Car Wash is proud to partner with our local non-profits for fundraising. Please fill out this Fundraising Form to set up an event.
Fundraising Form
How Do I Sign Up for the Unlimited Wash Club?
Please visit us at the wash to sign up for the Unlimited Wash Club. Our automated pay kiosks and greeters will get you set up in no time!
How Can I Update, Pause, or Cancel My Membership?
The easiest way to change your billing information or pause/cancel your membership is through our website. You can also email us at info@carlowash.com, give us a call, or stop by the wash and we can take care of any updates for you. All changes will begin at the next billing date.